Terms of service
Public contract
Updated on 04/23/2022
Basic conditions:
Ecofarm.am and its affiliates (hereinafter referred to as "We", "Us" or "Us") present the Ecofarm.am online shopping platform, which includes, but is not limited to, transactions through the Website: purchase of products, delivery , payment and other transactions on the website www.Ecofarm.am (hereinafter referred to as the "Website"), the main conditions. The terms of this Public Agreement (hereinafter referred to as the Agreement) are intended
to regulate relations with customers and may be updated by Ecofarm.am at its discretion. Ecofarm.am is an online platform that sells exclusively Armenian-made products for women, with a delivery service for purchased items.
1. Basic concepts used in the contract
Public Agreement: an agreement between Ecofarm.am and the Client regarding the use of the Website and payment for the Products/Services provided by Us.
User or User or Customer (hereinafter: "You", "Your", "Your") a natural person who has signed a Contract with Ecofarm.am for the use of the Website, the terms and conditions previously announced and defined by Ecofarm.am on making payments for goods and services.
Partner or Service Provider: a legal entity or an individual entrepreneur who has signed a contract with Ecofarm.am in exchange for the goods to be sold and/or the works to be performed and/or the services to be provided.
Seller or Ecofarm.am, an online platform offering Products and/or Services specifically for women.
Website: the website presenting the Products and/or Services offered by Ecofarm.am, which is registered under the domain address of the same name Ecofarm.am.
Promotion: an event held by Ecofarm.am, aimed at the sale of the offered Products and/or Services, during which certain types of products, works or services are discounted.
Promotion Period: a period during which Ecofarm.am offers Users the opportunity to purchase Products and/or Services under special conditions.
Payment: Fulfillment of a monetary obligation or other payment by Users.
2. General provisions
2.1. The User's registration on the Website, making the order and the scheduled payment is considered a full and unconditional agreement to conclude this contract. The User's acceptance of all terms of this offer is equivalent to the conclusion of the Agreement.
2.2. This public agreement may be periodically modified and updated by Ecofarm.am at its discretion. Furthermore, by using any part of the Services, you agree to be bound by the published guidelines applicable to those Services, which may be changed from time to time. Ecofarm.am may send you notice of changes to the Site or the Terms using available electronic communication means. Ecofarm.am may provide translations of the English version of the Terms into other languages. You understand and agree that the translation of the Terms in any other language is for your convenience
and your relationship with Ecofarm.am is governed by the Armenian version of the Terms. In case of inconsistencies between the Armenian version of the Terms and translations made in other languages, the Armenian version of the Terms shall prevail.
2.3. By signing this agreement, the user confirms that he has fully familiarized himself with the rules for using the Website, and that these rules are completely understandable and acceptable to him, as well as that the provision of services provided for in this agreement are in his own interest or that of the person represented by him, and do not in any way violate his or the rights and legal interests of the persons represented by him, and may not cause any harm to the aforementioned persons.
3. Rights and responsibilities of Ecofarm.am
3.1. Ecofarm.am has the right to:
3.1.1. Reject the User's transaction in case of having reasonable doubts about the legality of the User's actions,
3.1.2. After posting a message on the website, to unilaterally change the provisions of the Public Contract,
3.1.3. To engage third parties at his own expense and at his discretion for the fulfillment of his obligations under the public contract,
3.1.4. Take advantage of other rights defined by the Public Contract and RA legislation.
3.2. Ecofarm.am is obliged to:
3.2.1. To provide the user with the opportunity to use the Website without hindrance,
3.2.2. Within the framework of the system's operation, provide the User with information about the services provided, the works performed, promotions and other opportunities for the products sold through Ecofarm.am.
3.2.3. To inform the user about the occurrence, change or elimination of all the circumstances that are of essential importance for the execution of the Public Agreement.
4. User Rights and Responsibilities
4.1. The user has the right:
4.1.1. To use all products, works and services available on the Site in accordance with the Terms of Use of the Site.
4.1.2. Send applications-complaints both electronically and in paper form according to the postal and e-mail addresses posted in the "Feedback" section of the Website.
4.1.3. Make recommendations regarding the quality of services provided under the Public Contract.
4.2. The user is obliged to:
4.2.1. Properly fulfill the obligations set out in the Public Contract and on the Website,
4.2.2. Provide Ecofarm.am with reliable personal data and information necessary for purchasing goods, using works and services within the framework of the Public Contract,
4.2.3. While using the website, follow the rules of use of the website,
4.2.4. Strictly maintain the confidentiality of the information made known and exchanged within the framework of the Public Agreement, otherwise it will be subject to responsibility in accordance with the procedure established by RA legislation.
5. Intellectual Property Rights
5.1. The User acknowledges and agrees that all materials on the Website (except for customer comments), including but not limited to text, software, graphic or non-graphic images, sound recordings, music, video clips, interactive features and similar materials (hereinafter referred to as Materials) , as well as the trademarks, service marks and logos contained therein (hereinafter the Marks) are owned or licensed by Ecofarm.am and are subject to protection as copyright and intellectual property rights in accordance with international conventions and domestic legislation.
5.2. In the case of partial or full citation of information from the website, as well as advertising materials, the link to the website is mandatory.
5.3. The website presents products, works and services that are the property of Ecofarm.am and its affiliated partners.
5.4. Site Materials are provided for the personal use of the visitor only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, licensed or otherwise exploited for any purpose without the prior written consent of the owners of such Materials.
5.5. Ecofarm.am is a registered trademark. The Visitor and/or User has no right to use, copy, translate and/or distribute the Ecofarm.am trademark without permission. If the visitor is interested in the information on the Website, he can contact Us according to the postal and e-mail addresses posted in the "Feedback" section of the Website.
6. Dispute Resolution Procedure and Liability
6.1. Disputes arising in connection with these terms and conditions shall be resolved through negotiations. In case of failure to reach an agreement, disputes are resolved in accordance with the procedure established by RA legislation.
6.2. Ecofarm.am is not responsible for the warranty obligations of the product presented by the Partner or Service Provider on the Website.
6.3. Ecofarm.am is responsible for the delivery time and undertakes to do its best to deliver within the specified time.
6.4. In case of complaints, you can Contact Us according to the postal and e-mail addresses provided in the "Feedback" section of the Site.
6.5. Any information related to the promotion posted on the Website is provided by the Service Provider, and all changes are agreed with Ecofarm.am.
6.6. In case of non-fulfillment of the promotion, the contractual relationship ends with the return of funds to the Buyer's account.
6.7. Ecofarm.am is not responsible for the provision of discounts by the Partner or the Service Provider or the fulfillment of his other contractual obligations. Promotion on the website is purely informative.
6.8. Any additional information related to the price of the product or service is subject to verification with Ecofarm.am.
6.9. Ecofarm.am is not responsible for any damages related to the use of Products and/or Services.
6.10. The representative or any other legal or natural person involved in the creation of the content of the Website, including software and technical support, technical malfunctions, is not responsible for any damages, including direct, indirect, accidental and intentional and other types of damages, arising from the use of the Website or from not knowing the order of use.
7. Liability of Parties
7.1. The parties are responsible for non-fulfillment or improper fulfillment of the obligations provided for in the Public Contract, in accordance with the procedure established by RA legislation.
8. Effect of insurmountable force /Force majeure/
8.1. The parties are released from liability for failure to fully or partially fulfill the obligations under the Public Contract, if this was the result of force majeure, which arose after the conclusion of the Public Contract and which the parties could not foresee or prevent. Such situations are: earthquake, flood, war, declaration of military and state of emergency, political disturbances, strikes, suspension of work of communication means,
acts adopted by state bodies, including the Central Bank of RA, etc., which make it impossible to fulfill the obligations defined by the Public Contract. If the force majeure continues for more than 3 /three/ months, each of the parties to the Public Contract has the right to terminate the Public Contract by notifying the other party in advance.
9. Other Provisions
9.1. Issues not regulated by the public contract are regulated by the provisions provided by the official website of Ecofarm.am, and in the absence of such provisions, by the procedure established by RA legislation.
9.2. The legal consequences of concluding a public contract in electronic form are equal to the legal consequences of concluding a contract by drawing up a written document signed by Ecofarm.am and the User.
9.3. The order and terms of providing all services in the system are posted on the Website.
9.4. The Public Agreement comes into force from the moment the User registers on the Website, places an order and makes the scheduled payment.
9.5. Each of the parties has the right to terminate the Public Agreement by sending an electronic notification to the other party 15 /fifteen days in advance.
10. Notices
10.1. Unless otherwise provided in the Publicity Agreement, all notices under the Publicity Agreement may be made electronically, via e-mail, through the Site as deemed appropriate.
10.2. Due to technical specifications, Ecofarm.am cannot guarantee the receipt of messages sent to the e-mail address or mobile phone number by the User.